Frequently Asked Questions

Two. The owner of 3 or more dogs, whether owned for pleasure or profit, breeding or exhibiting shall be deemed to be the operator of a dog kennel. Dog kennels are not a permitted use in a residential district. It is unlawful for the owner of any dog, whether properly tagged and certified by vaccination-registration or not to permit or allow such dog to run at large within the city limits.

The city has 4 wards with 2 Aldermen in each ward. Refer to your Sunset Hills Horizon newsletter for the alderman names and phone numbers or visit the elected officials page to find out information on your aldermen.

You have 3 options, you can call City Hall at 314-849-3400, come in to pick up a ward map at City Hall located at 3939 South Lindbergh Boulevard, Sunset Hills, MO 63127, indicating the 4 wards, or view the ward map online.

Yes, a city sticker can be obtained from City Hall during normal business hours of 8 a.m. until 5 p.m. Monday through Friday. The stickers are free.

No. Section 17-317 no person shall park a commercial vehicle, except for emergency purposes: a) on any street, in any district zoned for residential use between the hours of 8 p.m. and 6 a.m. on any day. b) on any vacant or unimproved lot anywhere in the city and c) with a GVW or licenses weight exceeding 18,000 Lbs. In any district in the city zone for residential use between the hours of 8 p.m. and 6 a.m. on any day unless said vehicle is parked in a fully enclosed structure.

Sunset Hills has several ordinances regarding noise complaints. Call the police for complaints about loud parties, stereos, or barking dogs. In most of these cases it will be necessary for a complainant (not the police) to be willing to sign a summons in order to charge a person with this violation. Noise caused by construction work, heavy equipment and blasting is restricted to 7:30 a.m. to 6:30 p.m., Monday through Friday and 8 a.m. to 5 p.m. Saturday and Sunday. Trash pick-up noise is restricted to the hours of 7 a.m. to 8 p.m. Monday through Saturday. These last 2 type of complaints do not need a complainant's signature.

No. Section 17-317 no person shall park a commercial vehicle, except for emergency purposes: a) on any street, in any district zoned for residential use between the hours of 8 p.m. and 6 a.m. on any day. b) on any vacant or unimproved lot anywhere in the city and c) with a GVW or licenses weight exceeding 18,000 Lbs. In any district in the city zone for residential use between the hours of 8 p.m. and 6 a.m. on any day unless said vehicle is parked in a fully enclosed structure.

Contact either Lieutenant Greg Zveitel or Lieutenant Brad Raney, Monday through Friday 7 a.m. to 8 p.m. at 314-849-4400.

Call us immediately at 314-849-4400. If you believe it is an emergency situation call 911. Do not wait until the next day or the morning. Our officers are constantly patrolling the city; they could be 1 block from your house at the time of the incident. If you don't call we can't help. No concern is too small to check out.

For children under the age of 17 the curfew is:

• Sunday through Thursday 11 p.m.
• Friday and Saturday midnight

The City Hall offices issue parking permits. You need to contact them at 314-849-3400.

All telephone numbers have been routed into the 911 system to connect to the police agency responsible for that location. Sunset Hills dispatchers answer all calls made in Sunset Hills to 911. The 911 system automatically displays the telephone number and address to the dispatcher of any incoming 911 call. The dispatcher will then obtain the nature of the emergency, verify the address and send the appropriate units. All 911 calls that originate from a cellular telephone will connect you directly to the St. Louis County Police Department. If your are calling from a cellular phone you will need to advise the dispatcher the exact location of the emergency so they can connect you to the proper agency. Please remember, 911 is a powerful tool that has saved many lives, but it should be used in emergencies only.

Yes. Prior to leaving on vacation, notify us by calling 314-849-7867 (suns) and answering a few questions. That information will be given to the patrol officers. Your home will be checked daily. Upon your return, please call and advise us so that we may cancel the daily check.

Bond is accepted at the Sunset Hills Police Department at 3905 S. Lindbergh. Bond can be paid in cash, with a money order, or by an approved Bail Bondsman. We cannot accept checks or credit cards. If your only warrant is for failing to appear for your court date, you may be able to post bond and be issued a new court date without the need for fingerprints and photos.

The City of Sunset Hills, Parks and Recreation Department has transitioned into the ActiveNet portal, which is an easy-to-use online registration system. Activity registration can be completed and fees can be paid online by credit card (unless otherwise noted). You will need a valid e-mail address to register online. Customers that have a membership, registered in a program, rented a room/pavilion with an email address on their account; please follow these step-by-step instructions to access your account. If you do not know the email account you used to register with us, please call the Community Center at (314) 842-7265. This is important so that you do not duplicate your account. 1. Click on the Online Registration button 2. Click on My Account 3. Select forgotten? to set-up a new password 4. Type in your email address 5. Click Done 6. Click Continue 7. Check your email for your temporary password 8. In ActiveNet type in your email address and temporary password 9. Click Sign-in 10. Re-type your temporary password in the current password box 11. Enter your new password 12. Re-enter password 13. If desired, you may enter in ‘Security Information’ 14. Click Save 15. Register and pay for classes New Customers: If you have NOT registered with us since August 2014 then please follow these instructions: 1. Go to Create Account 2. Fill out all required fields denoted with an asterisk (*) 3. Read and accept the “Terms of Use” by checking the box 4. Select either Submit & Add Family Member or Submit 5. Select continue 6. Activate your account by clicking the link sent to your email. 7. Register and pay for classes For questions or technical assistance please call the Parks & Recreation Department at (314) 842-7265. Class/program registrations will not be accepted without the fees paid in full.

Our monthly membership is a no commitment, no contract, no auto draft. Our annual membership is valid for one year from date of purchase.

A fitness membership includes access to our fitness center, gymnasium, member only open gym, select free group fitness classes, towel service, clean locker room and shower facility.

Employees of Sunset Hills businesses qualify for the business rate for membership. Guests purchasing either business membership must show proof of employment by providing a current paycheck stub (with a Sunset Hills business address) and driver’s license.

You can check your SliverSneakers eligibility at the website listed below or by calling 1-866-456-3065.

Prices are set for five (5) people living in the same household. Additional people, up to ten (10), may be added for a fee. Residents are $20 per person per year and Non-residents are $40 per person per year.

The Community Center is open 5:30am to 9:00pm Monday through Thursday, 5:30am to 7:00pm Friday, 7:00am to 7:00pm Saturday, 9:00am to 5:00pm Sunday. The Community Center has limited hours on New Year's Day, Memorial Day, Labor Day, Halloween, the day after Thanksgiving, Christmas Eve, the day after Christmas, and New Year's Eve. The Community Center is closed on Easter, The Fourth of July, Thanksgiving and Christmas Day.

You do not need a fishing license to fish at the lake. There is a donation box located on the dam side of the lake. Donations for care of the lake are greatly appreciated.

Field conditions are updated on our extension at rainoutline.com. You can also call (314) 828-3384 for an automated message update.

Start times will be determined by the swim time that is submitted during the registration process; therefore, it is important that an accurate swim time is turned in at registration.

Team members will have to pass the timing chip (ankle bracelet) in the transition area. Once the next member of the team has securely fashioned the timing chip they may start their leg of the race.